bdjaji Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how bdjaji collects, uses, and stores your information.
About Our Privacy Policy
This Privacy Policy ("Policy") applies to all users of the bdjaji platform. When you register on bdjaji, use our services, or visit our website, you agree to the terms of this Policy. We place the highest importance on your privacy and are committed to protecting your personal information. Please read this Policy carefully and contact us with any questions.
bdjaji collects various types of information from you. This information is used to operate our services, improve them, and personalize your experience. The types of information we collect include:
- Identity Information: Name, date of birth, national identity card number, and photo.
- Contact Information: Email address, mobile number, and current address.
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers and transaction details — however, no full bank account PINs or passwords are collected.
- User Activity: Login times, gameplay history, and deposit and withdrawal records.
- Technical Information: IP address, browser type, operating system, and cookie data.
We collect only the information necessary to provide our services and meet regulatory requirements. Collecting unnecessary or excessive information is against our policy.
bdjaji uses the information collected from you for the following purposes:
- Creating, managing, and verifying accounts.
- Processing deposits, withdrawals, and financial transactions.
- Operating bdjaji's games and betting services.
- Detecting and preventing fraudulent activity.
- Ensuring responsible gaming and supporting users at risk of addiction.
- Providing customer support — via 24/7 live chat and email.
- Complying with applicable laws and regulations.
- Improving platform performance and personalizing the user experience.
- Providing information about relevant promotional offers and bonuses (with your consent only).
We never sell your information to third parties for advertising or marketing purposes.
bdjaji keeps all your personal information secure using SSL (Secure Socket Layer) encryption technology. Our servers and databases maintain multiple layers of security to protect against unauthorized access. We follow these measures:
- Industry-standard encryption technology.
- Regular security audits and vulnerability testing.
- Limited staff data access — on a need-to-know basis.
- Additional two-factor verification for financial information.
- Suspicious activity detection systems.
Your information is held in our active account database and may be retained for a defined period after account deactivation in accordance with applicable legal obligations.
bdjaji does not sell your personal information to third parties. However, limited information sharing may be required in certain circumstances:
- Payment Providers: Transaction information necessary for processing deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and approved banks.
- Identity Verification Services: With approved KYC (Know Your Customer) service providers for account verification.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt may receive limited session data to deliver services on their platforms.
- Legal Obligations: Information may be provided pursuant to court orders or lawful requests from government authorities.
- Fraud Prevention: Sharing necessary information with financial crime prevention agencies.
In each case we ensure that third parties comply with our privacy standards.
Cookies and similar technologies are used on the bdjaji website and platform. Cookies are small data files stored in your browser that provide us with the following benefits:
- Essential Cookies: Maintaining login sessions and ensuring core platform functionality.
- Functional Cookies: Remembering your language preferences and personal settings.
- Analytics Cookies: Collecting anonymous statistics to understand which pages are used most.
You can disable cookies through your browser settings, however this may limit some platform functionality.
Every registered user of bdjaji enjoys the following rights:
- Right of Access: You may request to view all information we hold about you.
- Right to Rectification: You may request correction of any inaccuracies in your information.
- Right to Erasure: You may request deletion of your information in certain circumstances — however this right may be limited where legal obligations apply.
- Right to Object to Processing: You may object to the use of your information for marketing purposes.
- Data Portability: You may request that your data be provided in a structured format.
To exercise these rights, contact our support team via live chat or email.
bdjaji is for users aged 21 and over only. We never intentionally collect information from minors. We verify age during registration and if an underage membership is discovered, that account is immediately closed and the associated information is deleted.
If you believe a minor has registered on our platform, please notify our support team immediately.
If a data breach occurs, bdjaji will take the following steps:
- Begin an internal investigation as soon as the breach is identified.
- Notify affected users whose information is at risk as quickly as possible.
- Provide guidance to affected users on changing passwords and securing their accounts.
- Implement additional security measures to prevent further breaches.
- Notify the relevant authorities in accordance with applicable legal obligations.
bdjaji may update this Privacy Policy from time to time. For any significant changes, we will send a notice to your registered email address and publish the updated policy on the website. Changes will take effect from the date the revised policy is published. Continued use of the platform will be considered acceptance of the revised policy.
This Privacy Policy and any matters relating to the protection of your information will be governed by applicable law and bdjaji's Terms and Conditions. Any disputes regarding data protection will be addressed through our internal complaints process.
Privacy Contact
Talk to Us
Our support team is always ready to handle any questions, requests, or complaints regarding your personal information.
Live Chat: 24/7 support in Bengali
Email: [email protected]
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Responsible Gaming
Guidelines and support information for playing safely and responsibly.
View DetailsFrequently Asked Questions (FAQ)
Find answers to frequently asked questions about bdjaji.
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